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  • 1

    Introduction

  • 2

    Examination Information

    • Examination Information

  • 3

    Chapter 1: Introduction to General Insurance

    • Chapter One - LEARNING OBJECTIVES

    • 1.) What Is Insurance?

    • 2.) Functions of Insurance

    • Chapter ONE - Question 1 Key point:

    • 3.) How Does Insurance Benefit Society?

    • Chapter One: Knowledge check: Question

    • 4.) Types of Insurance Companies

    • Chapter One: Knowledge check Question 3

    • 5.) Insurance Company Organization

    • Chapter One: Knowledge check Question 4 & 5

    • 6.) Reinsurance

    • Chapter One: Knowledge check Questions 6 & 7:

    • 7) Distribution of Insurance Products

    • Chapter One: Knowledge check Question 8 & 9:
  • 4

    Chapter Two - The Role of an Insurance Agent:

    • Chapter Two - LEARNING OBJECTIVES:

    • 1.) Difference Between Agents and Brokers

    • 2.) Licensing Requirements

    • 3.) Law of Agency: Principal and Agent Relationship -

    • Chapter 2 Knowledge check, Questions 1, 2, 3

    • 4) Agency Agreement with the Insurer

    • 5.) Duties to Consumers

    • Chapter 2 Knowledge check, Questions 4 & 5

    • 5.) Duties to Consumers cont. (Claims Management Process)

    • 6) Ethics and Professionalism

    • 6.) Ethics and Professionalism Cont. (Continuing Education and Professional Designations)

    • Chapter Two Knowledge check, Questions 6 & 7 :

    • 7) Errors and Omissions

    • Knowledge check, Questions 8 & 9 :
  • 5

    Chapter THREE - RISK MANAGEMENT

    • Chapter Three Learning Objectives:

    • 1.) What Is Risk?

    • 2) Risk Management and Its Importance to Brokers and Agents

    • Chapter Three knowledge check:

    • 3) The Risk Management Process

    • 3) The Risk Management Process Cont.. Risk Financing Strategies :

    • Chapter Three Knowledge Check:

  • 6

    Chapter FOUR - Regulation of The General Insurance Industry

    • Chapter FOUR - Learning Objectives:

    • Chapter FOUR - 1) The Insurance Act:

    • Chapter FOUR Knowledge Check:

    • Chapter FOUR - 2.) Roles and Responsibilities of Regulatory Bodies

    • Chapter FOUR - 2.) Roles and Responsibilities of Regulatory Bodies Cont.. Professional Conduct..

    • Chapter FOUR Knowledge Check

    • Chapter FOUR - Privacy and Privacy Legislation

    • Chapter FOUR Knowledge Check -

  • 7

    Chapter FIVE - The Law and Insurance

    • Chapter FIVE - Learning Objectives :

    • Chapter FIVE 1.) The Law in Canada & 2.) Tort Law

    • Chapter FIVE Knowledge Check:

    • Chapter FIVE 3.) Contract Law :

    • Chapter FIVE Knowledge Check (Contract)

    • Chapter FIVE Key Take-away:

  • 8

    Chapter SIX

    • Chapter SIX - Learning Objectives

    • Chapter SIX - 1) What is Automobile Insurance?

    • Chapter SIX - 2) Private and Government Automobile Insurance Plans

    • Chapter SIX - 3) Regulation of Automobile Insurance in Alberta

    • Chapter SIX 4) Standard Application Form for Owners of Automobiles (SAF1)

    • Chapter SIX Sections 1 - 4 Knowledge Check

    • Chapter SIX Section 5) Standard Policy Form for Owners of Automobiles (SPF1)

    • Chapter SIX Section 5 ) Cont. Section B: Accident Benefits

    • Chapter SIX Section 5 - Knowledge Check:

    • Chapter SIX Section 5) Cont. Section C: Loss of Damage to the Insured Automobile

  • 9

    Chapter SEVEN Commercial Automobile Insurance

    • Chapter SEVEN Learning Objectives:

    • Chapter Seven : 1) Commercial Automobile Defined

    • Chapter Seven : 2) Fleet Insurance and the Standard Policy Form 1—Owners Form

    • Chapter Seven : 3) Standard Policy Form 4—Garage Automobile Policy

    • Chapter Seven - Coverage Provided

    • Chapter Seven: 4) Standard Policy Form 6—Non-owned Automobile Policy

    • Chapter SEVEN: 5) Standard Policy Form 9—Transportation Network Policy

    • Chapter SEVEN: 6) Common Commercial Automobile Endorsements

    • Chapter SEVEN Knowledge Check:

  • 10

    Chapter EIGHT : PROPERTY INSURANCE PRINCIPLES, CLAUSES, AND TERMS

    • Chapter EIGHT - Learning Objectives:

    • Chapter EIGHT: 1) What is Property Insurance?

    • Chapter EIGHT: 2) Regulations and Fire Insurance

    • Chapter EIGHT: 3) Proximate Cause, Perils, and Hazards

    • Chapter EIGHT: 4) Parts of Property Insurance Policy

    • Chapter EIGHT: 5) Basis of Claim Payment

    • Chapter EIGHT: 6) Additional Interests

    • Chapter EIGHT: 7) Limitations of Liability Clauses

    • Chapter EIGHT 8) Property Policy Conditions

    • Chapter EIGHT knowledge Check:

    • Chapter EIGHT: 9) Other Property Insurance Terms

    • Chapter EIGHT: 10) Property Risks
  • 11

    Chapter NINE

    • Chapter NINE - Learning Objectives

    • Chapter NINE: 1) Three Forms and Their Differences

    • Chapter NINE: 2) Property Sections and Limits

    • Chapter NINE: 3) Coverages

    • Chapter NINE 4) Exclusions

    • Chapter NINE 5) Extensions of Coverage

    • Chapter NINE : 6) Common Endorsements and Floaters

    • Chapter NINE: Knowledge Check
  • 12

    CHAPTER 10 - Other Habitational Forms

    • Chapter 10 - Learning Objectives

    • Chapter 10 - 1) Tenants Insurance

    • Chapter 10 - 2) Rented Dwellings

    • Chapter 10 - 3) Condominium Unit Owners Forms

    • Chapter 10 - 4) Mobile Homeowners Form

    • Chapter 10 - 5) Seasonal Dwellings

    • Chapter 10 - 6) Farm Insurance

    • Chapter 10 - Knowledge Check
  • 13

    Chapter Eleven - Commercial Property Insurance

    • Chapter Eleven - Learning Objectives

    • Chapter Eleven - 1) Types of Insureds

    • Chapter Eleven - 2) Application Forms

    • Chapter Eleven - 3) Building, Equipment, and Stock Policy Forms

    • Chapter Eleven - 3.a) Property Excluded

    • Chapter Eleven- 4) Common Property Endorsements

    • Chapter Eleven - 5) Miscellaneous Property Insurance

    • Knowledge Check

  • 14

    Chapter Twelve - Crime Insurance

    • Chapter Twelve - Learning Objectives

    • Chapter Twelve - 1) What is crime Insurance? 2.) Why is it Needed?

    • Chapter Twelve - 3) What are the define Perils of crime insurance?

    • Chapter Twelve - 4) Coverages

    • Chapter Twelve Knowledge Check

  • 15

    Chapter Thirteen - Business Interruption Insurance

    • Chapter Thirteen - Learning Objectives

    • Chapter Thirteen - 1) What is business interruption insurance?

    • Chapter Thirteen - 2) Why is business interruption insurance needed?

    • Chapter Thirteen 3) Common Coverage Forms

    • Chapter Thirteen - Knowledge Check

  • 16

    Chapter Fourteen - Personal Liability Insurance

    • Chapter Fourteen - Learning Objectives

    • Chapter Fourteen - 1) What is Personal Liability Insurance

    • Chapter Fourteen - 2) Why is personal liability insurance needed?

    • Chapter Fourteen - 3.) Homeowner, Tenant, And Condominium Unit Owner Policy Coverages

    • Chapter Fourteen - 4.) Exclusions

    • Chapter Fourteen - 5.) Personal Umbrella Policy

    • Chapter Fourteen - Knowledge Check:
  • 17

    Chapter Fifteen

    • Chapter Fifteen - learning Objectives

    • Chapter Fifteen 1) Occurrence versus Claims-Made Policies

    • Chapter Fifteen 2) Commercial Genera Liability (CGL) Policy

    • Chapter Fifteen 2.) Coverage A—Bodily Injury and Property Damage Liability

    • Chapter Fifteen 2.) Coverage B—Personal and Advertising Injury Liability

    • Chapter Fifteen 2.) Coverage C—Medical Payments

    • Chapter Fifteen 2.) Coverage D—Tenants’ Legal Liability

    • Chapter Fifteen 2.) - Common Exclusions—All Coverage Sections

    • Chapter Fifteen - Definitions

    • Chapter Fifteen - 3.) Other Commercial Policies

    • Chapter Fifteen - Knowledge Check:

  • 18

    Chapter Sixteen - Travel Insurance

    • Chapter Sixteen - Learning Objectives

    • Chapter Sixteen - 1) What is Travel Insurance?

    • Chapter Sixteen - 2) Why and When Is Travel Insurance Needed?

    • Chapter Sixteen 3) Medical Coverage

    • Chapter Sixteen 4) Other Travel Insurance

    • Chapter Sixteen Knowledge Check

  • 19

    Chapter Seventeen - Insurance Industry Organizations

    • Chapter Seventeen - Learning Objectives

    • Chapter Seventeen 1) Insurance Bureau of Canada (IBC)

    • Chapter Seventeen - 2) Insurance Institute of Canada (IIC)

    • Chapter Seventeen 3) Insurance Brokers Association of Canada (IBAC)

    • Chapter Seventeen 4) Canadian Insurance Claims Managers Association (CICMA)

    • Chapter Seventeen - 5) Canadian Independent Adjusters’ Association (CIAA)

    • Chapter Seventeen - 6) Underwriters Laboratories of Canada (ULC)

    • Chapter Seventeen 7) Centre for Study of Insurance Operations (CSIO)

    • Chapter Seventeen 8) Institute for Catastrophic Loss Reduction (ICLR)

    • Chapter Seventeen - 9) Canadian Association of Direct Relationship Insurers (CADRI)

    • Chapter Seventeen - 10) Risk and Insurance Management Society (RIMS)

    • Chapter Seventeen Knowledge Check
  • 20

    Glossary of Terms

    • Chapter 1- 17 Glossary of Terms
  • 21

    TEST

    • Test

  • 22

    Acknowledgements

    • Acknowledgements